B-Inventory understands that typically life occurs, and consumers could have to cancel an order sometimes. Since B-Inventory needs everybody to stroll away from a transaction pleased and glad, we’ve compiled a information to make sure one of the best likelihood for a profitable order.
The public sale title is a snapshot, not the entire story.
An public sale title has restricted house, so our listings workforce solely distills the public sale’s key components, comparable to its major product element, variety of models, situation, authentic retail worth, and site. Nonetheless, to really consider whether or not the public sale will fit your stock wants, the public sale’s manifest will present all particulars the vendor has obtainable for that particular product. Please evaluation the manifest in its entirety previous to bidding.
Manifest particulars
Every vendor could have various ranges of particulars of their manifest. Although B-Inventory encourages its sellers to supply as a lot element as potential so consumers could make an knowledgeable resolution, the enterprise of liquidation implies that not all sellers are capable of present a minute stage of element. Please bid accordingly. If your online business mannequin requires very particular product parameters to run efficiently, bidding on an public sale with a manifest that doesn’t embody these parameters could end in a transaction that isn’t to your satisfaction.
Understanding inventory imagery
Equally, relying solely on an public sale’s included photos might also create expectations that don’t match the extra particulars on the public sale and its manifest. Because of the nature of liquidation, only a few sellers are capable of present precise photos of the product resulting from warehousing, storage, and staffing limitations. Inventory photos are often provided as a substitute. Until the public sale particularly states that the pictures are of the particular product, please transfer ahead with the understanding that the pictures are inventory images.
Authentic retail worth
Every public sale title will embody an authentic retail worth. This worth signifies the value of the product when it first entered the market, not its present price. B-Inventory recommends you evaluation the present costs previous to inserting your bid.
General, it’s essential to do not forget that a bid is a promise to pay with the data at present obtainable on the public sale. Please don’t place a bid as a “placeholder” with the intent to ask a clarifying query as soon as the public sale is over, or with the idea that extra info will change into obtainable as soon as the public sale is received. B-Inventory solely needs you to bid on auctions that can be just right for you primarily based on the data at present obtainable.
Product Circumstances
Although B-Inventory is engaged on standardizing the situations sellers use to submit their product, many sellers could use their very own terminology. Every public sale and every market can have a definition of the situation wherein the product is listed. Please learn these situations fastidiously previous to inserting a bid.
Transport Hiccups
Whereas a lot of our marketplaces supply seller-arranges-shipping the place the transport price is proven beneath the bidding field, a few of our marketplaces require that consumers make their very own transport preparations, and won’t embody a ship price. If there’s an estimate obtainable, you will notice it beneath the bidding field.
Close to the underside of the public sale lot web page, you will see that a piece on “Transport” the place it can define the necessities for receiving that specific lot.
For extra details about the completely different transport phrases you will see that throughout B-Inventory, go to Shopping for Fundamentals: Public sale Lot Transport Strategies.
Residential versus enterprise handle
Please additionally guarantee your handle is updated previous to inserting a bid. Many individuals who run companies out of their properties could also be tempted to label their residential handle as a enterprise handle, however it will trigger issues together with your supply down the highway. Describing your handle as “enterprise” or “residential” relies on how your handle is zoned, which can have an effect on whether or not or not a full size semi truck is ready to ship your truckload of pallets. If you’re receiving your product in a residential space, you must label that handle as “residential” even for those who run your online business from that handle.
Liftgate and loading dock necessities
Your handle can even have a area so that you can request liftgate companies for those who want them. A liftgate is somewhat elevator hooked up to a truck that lowers pallets from the truck to the bottom. When you’ve got a forklift or a loading dock at your location, you almost certainly don’t want a liftgate.
Vital: some sellers or auctions could require the receiver to have a loading dock. Please see the transport particulars of every public sale previous to inserting a bid to ensure you are eligible to obtain the order.
When you do require a liftgate to securely unload at your supply location, please be sure your handle is correctly up to date previous to inserting a bid, and please perceive that truckload auctions don’t include liftgate companies. Orders have been canceled resulting from a purchaser’s lack of ability to obtain a product. We are not looking for this to occur to you, as it may be an especially painful and disappointing course of for all concerned.
A number of supply addresses
When you’ve got a number of supply addresses, you’ll be given the choice to decide on which handle from the dwell public sale. This may assist you to see which ship price works finest for you if the public sale makes use of binding transport. We advocate reviewing all addresses previous to inserting a bid.
Please be aware that for those who place a bid with the public sale related to Deal with A, however earlier than the public sale ends you resolve to go along with Deal with B, you should enter your bid a second time with Deal with B chosen. It is because you must settle for the brand new ship prices to the brand new location by way of a brand new bid.
Although you’ll be able to replace the handle when you win an public sale and it turns into an order, we don’t advocate doing in order finest follow. All new addresses will incur a brand new ship price, and if you’re sad with the ship price your new handle incurs, the unique ship price for which you received the public sale on the authentic handle could now not be obtainable to you, particularly on this economic system. Each replace to an handle (together with a request for a liftgate) will incur a brand new ship price pull, which can override the unique ship price. Folks have canceled orders over this.
Finest follow is to make sure your handle e-book is so as with every handle correctly labeled as residential/enterprise and correctly famous with a necessity for liftgate companies. Guarantee the proper handle is chosen on the dwell public sale previous to inserting your bid for finest outcomes.
Inputting your bid
Generally consumers win orders at an quantity far higher than they meant resulting from a mistyped bid (coming into $10,000 as a substitute of $1,000, for instance). When you mistype a bid, please try to contact us by way of cellphone or chat so B-Inventory can evaluation the scenario with you previous to profitable the public sale. Please be aware, there are some parameters the place an agent can’t cancel a bid, comparable to when an public sale is simply too near its finish time.
B-Inventory recommends that each one bidders make the most of the affirmation window to evaluation their bid previous to inserting it. As soon as a bid is enter into an public sale, a pop up window confirming the bid quantity and extra particulars on the public sale will seem in your display. Please take a second to evaluation to make sure that that is actually the public sale you need for the quantity you enter.
Observe: no bids will probably be canceled inside quarter-hour of the public sale closing, or if the public sale is in popcorn bidding.
“I nonetheless need to cancel my bid or order”
B-Inventory will get it. Generally irrespective of how cautious you’re, circumstances occur and you buy an order you notice you possibly can’t revenue from or you possibly can now not obtain the order resulting from your warehouse being now not obtainable. Performance doesn’t at present exist for a purchaser to cancel their order on their very own, so all requests have to be submitted to our Buyer Service workforce, who will do their finest to work with you. B-Inventory does want to make sure that cancellations are prevented if potential. If there’s a sample of cancellation, penalties could also be incurred, with unfavourable penalties to your account that may embody fines and even suspension.
Please know that every vendor reserves the proper to cancel an current order (see the Phrases of Buy for extra element). B-Inventory understands that the platform solely features if orders are efficiently bought, and discourages cancellations from each vendor and purchaser alike.
For any questions relating to canceling a bid or an order, contact our Buyer Service workforce.