Liberty Mutual group is an American based world insurer recognized for providing business, private and funding insurance coverage choices to their prospects, which permit their prospects to “solely pay for what you want”.
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Advantages & Perks
For people seeking to develop their careers at Liberty Mutual Group, via their Discovery Packages at Liberty Mutual, graduates, undergraduates and interns can join with mentors to assist introduce them to a variety of careers whereas additionally persevering with their schooling.
Liberty Mutual Group has an intensive checklist of conventional advantages corresponding to Medical, Dental, Lengthy and Brief Time period Incapacity, Retirement plans and Tuition Reimbursement but in addition extra progressive advantages like Adoption and Surrogacy Help and journey life-style assist known as myConcierge and extra!
Work Tradition
Critiques like Certainly promote that Liberty Mutual Group affords intensive coaching for entry degree staff who’re new to the insurance coverage area. Aggressive salaries and advantages at the moment rank excessive at a 3.8 out of a 5 score. Further sources like Glassdoor reveal optimistic evaluations that embody a 4.2 out of 5 score for variety and inclusion applications, a small peek into the work tradition.
Job Necessities
Liberty Mutual Group has an ongoing want for customer support representatives to be the primary level of contact for routine requests from prospects, brokers and third events. This will vary from dealing with all documentation vital to help buyer requests, offering assist utilizing a number of expertise platforms and functions to additionally helping Liberty with enter on workflow processes, suggestions and enhancing processes.
Usually, for a Buyer Service Consultant function, Liberty Mutual Group are searching for these {qualifications}:
Have to be 18+ years of age.
Minimal of 1-2 years of related customer support or administrative expertise (entry degree).
Conversant in normal enterprise practices or background with data of primary business insurance policies.
Wonderful written, verbal and interpersonal abilities.
Proficient in MS Workplace software program functions (Excel, Phrase, and so forth.)
Demonstrates efficient group and workload administration abilities.
Affiliate’s diploma or equal enterprise background.
Minimal of 12 months associated Industrial insurance coverage expertise (mid-level/superior careers).
Prior name middle expertise (most well-liked).
Cost & Wage
As a full-time customer support consultant, this accessible function has a wage vary of $45k-$47k per 12 months, which is the common vary throughout all their full-time normal customer support roles.
Software Course of
Liberty Mutual Group’s hiring course of contains sending within the preliminary utility on-line, the place you’ll then be despatched an utility submission affirmation by e mail. Some roles might also require an extra step that features a 30-60 minute evaluation, so that you’ll wish to put together your self for this time frame on the time of your utility submission. Though Liberty maintains that each one functions are reviewed by their recruiters, as a result of excessive demand on filling roles, and relying on the state’s hiring, they may join with those that meet all the factors within the function and transfer these candidates to the interview, provide and hiring course of.
To use for a Buyer Service Consultant function at Liberty Mutual Group go to their profession web page!