| Service Companions
How did you hear concerning the Come up® Platform?
I heard about it in 2016. I had twins and was on the lookout for work at home alternatives, and that’s the place I began.
What do you want most about utilizing the Come up® Platform?
I beloved becoming a member of the platform as a result of it offers you flexibility as a stay-at-home mother.
The pliability and the totally different applications to work with. These are the 2 issues I really like most concerning the Come up® Platform—oh, and the truth that you’re in a position to decide your personal schedule and if you need to work.
That’s what works finest for me. I did put Come up on maintain for a short while too in the course of the pandemic and got here again in 2022.
Are you at the moment servicing any applications, and what purchasers have you ever serviced?
I’ve serviced the house options consumer, the journey change consumer, and Intuit TurboTax.
The house options and journey change applications are my favorites. They’re actually, actually good applications to service.
What’s it like to offer service for the house options program?
I really like the truth that you speak to totally different folks and are in a position to help them. You possibly can have conversations that you just by no means actually have each day, particularly because you’re not seeing folks—you’re simply at dwelling.
I additionally love serving to others resolve their issues.
It’s a pleasure on the finish of the day after I really feel achieved, being thanked for serving to the client and understanding I did nice.
What recommendation would you give to somebody who could also be fascinated by utilizing the Come up® Platform?
I’d say it is advisable be motivated to help the shoppers, discover the fitting instruments, and supply them with the data they want.
I all the time ask folks, “Did I reply your entire questions?” or “Is there anything I can help you with?”
It brings me pleasure to help them and know I’ve helped them with every thing they wanted—perhaps much more.
How has your use of the Come up® Platform improved your private life?
Properly, I’m the mom of 5 children!
I am going to high school part-time after which work a versatile schedule utilizing the Come up® Platform in between.
I really like with the ability to decide up an hour right here and there, take a break, service a pair extra hours, repair dinner, put the youngsters to mattress and nonetheless be capable to come again and repair some extra.
I’m in a position to service a superb variety of hours in between every thing else I’ve happening.
So for me, the pliability could be very accommodating to my private life.
How has your use of the Come up® Platform improved your skilled life?
Properly, I’m initially from Jamaica, and I used to be thrilled after I heard the platform was out there there.
I’ve referred a superb variety of folks to the platform and have been involved with them as they received began.
I stay up for utilizing the platform for a lot of, a few years to come back.
Inform us a couple of time by which you’ve made a optimistic impression on somebody’s life due to the customer support you’ve supplied on the Come up® Platform.
I had a buyer who referred to as in as a result of she had a leak at dwelling and needed to request service instantly to keep away from water injury.
Sadly, we didn’t have an appointment out there till a number of days later, and naturally, she was upset. However I empathized together with her and advised her I had an identical expertise, and that I may stroll her by the steps to close off her fundamental water supply.
It took a little bit additional time, and he or she was surprisingly calm, however as soon as we achieved that she was tremendous glad and affected person sufficient to attend for the appointment we scheduled.
What do you assume makes you so profitable when utilizing the Come up® Platform?
I feel it’s my prior expertise and my vitality.
I try to use all my vitality to offer the most effective customer support I can.
I’m all the time pleasant, I like to speak to folks, and I’m an awesome listener.
You additionally have to be motivated.
If you happen to love one thing, you’re going to ensure you’re good at it.
That’s what I’m good at—so I excel at it—and that’s what makes me so profitable!
Do you’ve any recommendation for individuals who are new to the Come up® Platform and/or this system you service?
Do your due diligence to get as a lot info upfront concerning the platform.
This fashion, you understand what you’re coping with—and what the expectations are.
Get your laptop and arrange your private home workplace. This shall be in your profit when you find yourself first beginning out.
And simply be ready, be affected person, and love what you do!
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