How did you hear in regards to the Come up® Platform?
I initially served as an agent for a Service Associate for a number of years till I began my very own enterprise final October.
Truly, that Service Associate stopped utilizing the platform not too long ago and needed to discover a good residence for her brokers, so I accepted them as brokers beneath my enterprise.
What do you want most in regards to the shopper you service, and why?
I serviced a tax software program shopper, and it was useful for me.
I used to be homeschooling my youngsters, so I beloved the flexibleness of making my very own schedule too.
Humorous factor is, after I first began utilizing the Come up® Platform, I truly had a observe on my workplace door at residence that mentioned, “Don’t knock on the workplace door.” That was for my youngsters [laughs].
However now, my youngsters are youngsters, and so they’ll stroll by means of the home whispering as a result of they know mother is busy within the different room.
I’m fascinated with signing up for the medical transportation shopper when it turns into out there once more.
Inform us a couple of time when your customer support was nice.
The very fact is, I like speaking to and serving to folks, which is why I like being a Service Associate.
There are such a lot of folks I’ve helped—I wish to assist all people—so it’s exhausting to think about only one occasion that stands out.
However there was this time after I was servicing throughout a busy tax season. The decision quantity was excessive, and I used to be dealing with a number of issues directly.
However I used to be an precise consumer of the tax software program, and I knew the shopper’s system nicely. I used to be in a position to assist a person who was confused navigating by means of a chat interplay to seek out one thing he wanted.
I felt prefer it was a easy decision, however it wasn’t to him. So, I used to be glad I used to be in a position to assist him discover what he wanted.
Interested in turning into a Service Associate?
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