You’ve heard about TTEC and their do business from home jobs, however what occupations do they rent for, and what abilities do you want? We’re supplying you with the complete particulars on this TTEC jobs overview.
Discovering success when working remotely includes extra than simply discovering a great job. Many individuals desire a supportive and collaborative environment with real human relationships even whereas working of their dwelling workplace.
When you’re seeking to accomplice up with an organization that values teamwork, embraces variety, and your success, it’s possible you’ll wish to set your sights on TTEC.
TTEC is an award-winning firm that prioritizes creating joyful distant employees in addition to serving a number of the prime manufacturers and shoppers. In addition they provide all kinds of do business from home jobs for those who’re in search of a strategy to make a secure revenue from dwelling.
TTEC Firm Overview
TTEC is a buyer expertise or CX firm that helps firms with their customer support wants. TTEC embraces variety, constructing relationships, {and professional} improvement whereas offering options that embrace the right mix of expertise with distinctive buyer experiences.
They’re a worldwide firm that serves 19 nations with greater than 40 years of contact heart expertise whereas offering coaching and assist for greater than 60,000 staff. In 2023, TTEC was named a High 100 Firm to Watch For Distant Jobs by FlexJobs.
At this firm, 66% of all management roles are stuffed in-house, so there’s loads of room to develop throughout the firm. You’ll even be supplied onboarding, program coaching (as a part of the hiring course of) with mentors, and ongoing assist that can assist you in your function.
TTEC Work From Dwelling Jobs
There are a lot of do business from home jobs with TTEC to contemplate, they usually rent in the USA, Canada, Mexico, the Philippines, Australia, the UK, Greece, Bulgaria, and Egypt. From customer support and gross sales positions to challenge administration, design, advertising and marketing, technical assist, insurance coverage brokers, and plenty of different in-demand careers!
Beneath is an summary of a few of their hottest do business from home positions.
1. Buyer Service Consultant
The commonest TTEC job you are able to do from house is the distant customer support rep as a result of it requires minimal expertise and it’s a rewarding strategy to work together with prospects. You’ll be skilled as an issue skilled in your subject so you may confidently reply questions, troubleshoot, and conduct analysis to assist prospects clear up points.
Generally, customer support reps even seek the advice of on merchandise utilizing their information and experience to offer wonderful service. You’ll talk with prospects through telephone, chat, social media, and electronic mail with conversational messaging.
TTEC’s jobs are location-dependent, and they don’t rent in Alaska or Hawaii. Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, DC are thought of solely on a case-by-case foundation. As a result of many firms have assist traces open 24 hours a day, you’ll find customer support jobs with evening and weekend hours.
Necessities
To work as a distant buyer assist consultant, you want six months to 1 12 months of expertise in any trade, together with nice written and communication abilities. You additionally should be computer-savvy and know the best way to use completely different packages or be taught rapidly. TTEC additionally requires candidates to have a highschool diploma or GED.
2. Gross sales Consultant
TTEC hires inbound do business from home gross sales brokers to convey their ardour and information for merchandise to shut gross sales and clear up issues for purchasers. As a gross sales rep, you’ll be answerable for recommending, quoting, and successfully negotiating product information with prospects whereas figuring out gross sales alternatives and dealing with objections.
You’ll be able to count on efficiency bonuses along with common compensation and loads of profession progress alternatives.
Necessities
For the inbound gross sales place, TTEC prefers no less than six months of related expertise and a highschool diploma. It additionally helps to be environment friendly on the pc and be keen to discover ways to use new packages. Generally, gross sales positions require bilingual abilities, so it’s useful to talk a couple of language since TTEC is a worldwide firm with world groups.
3. Billing Operations Analyst
Billing operations analysts are answerable for reviewing contracts, gathering reporting knowledge, validating bill knowledge, and extra. This job is fairly versatile however could require engaged on a weekend as soon as a month to assist meet some consumer deadlines.
This job requires sturdy written and oral communication abilities and superior analytical skills. You want to have the ability to learn and comprehend complicated contracts and translate this data into an bill template.
Necessities
TTEC requires no less than three years of monetary evaluation expertise together with superior Excel and Advanced Billing expertise. Information of Oracle Enterprise Suite is most popular, and expertise with telecommunications and name heart operations is a plus.
Gear You’ll Want For Distant Work
You’ll want an web reference to a velocity of 15-20 Mbps. For a lot of the positions at TTEC, you’ll want your personal pc; sorry no Apple or Chrome merchandise or tablets allowed. It’s essential to even have a hard-wired connection (through ethernet twine) to your own home modem, and a smartphone or pill to your each day login code.
Lastly, a quiet workspace near your router will set you up for fulfillment with any distant TTEC function.
How A lot Can You Make With TTEC?
TTEC presents full-time, part-time hours, and seasonal roles, so the compensation can range. Based mostly on present do business from home job listings within the US, customer support brokers make round $14-$17 per hour, plus efficiency incentives. Inbound gross sales brokers earn a beginning wage of $15-$20 per hour, plus incentives, and tech assist reps earn $38,000-$44,000 yearly.
Staff get efficiency bonuses and well being, dental, and imaginative and prescient insurance coverage choices. TTEC additionally presents retirement plans, paid time without work, and tuition help reimbursement.
TTEC likes to advertise from inside and goals to advertise two-thirds of staff annually based mostly on their efficiency and drive to maneuver up within the firm.
Employment Expertise Opinions
Questioning what individuals are saying about TTEC? The corporate has 1000’s of staff all around the world, so there are tons of worker evaluations to offer you a transparent image of the corporate.
TTEC will get a 3.6-star ranking out of 5 stars on Glassdoor. Most individuals report liking the coaching, firm tradition, and alternatives for promotions. Others say they need they earned extra or needed to increase their coaching to deal with extra facets of their function.
Right here’s what just a few staff shared on Certainly:
“Excellent spot to work. Can advance within the firm. Nice coaching. Can pay for the license and check wanted to do the job. Will rehire for different alternatives additionally.”
“The corporate is nice general; nevertheless, they’re very strict relating to attendance relying on which program you’re working for. I might advocate TTEC 7.5/10. Additionally there are set schedules, however general it’s good. I’ve been working right here for a 12 months now!”
Work From Dwelling Options to TTEC
Customer support and tech assist roles are two of the highest distant occupations that firms want to fill. When you’re looking for W2 do business from home customer support jobs that include aggressive pay and advantages, listed here are some options to TTEC.
TTEC Jobs Evaluate Wrap-Up
TTEC jobs are a sensible choice for those who’re in search of stability, coaching, assist, and an inclusive workforce. A number of the hours are fairly versatile, they usually do all of the work to seek out shoppers and jobs so that you can train your abilities.
Put your distinctive abilities to work by looking for do business from home jobs and making use of on-line to hitch the group. You’ll bear an interview course of, meet with current management, and share why you wish to work with TTEC. You will want to move a pre-employment background verify and, in some circumstances, a drug check. After these preliminary steps, your coaching (which is paid) might be carried out on-line and over the telephone.
Take a look at their FAQ part for more information on TTEC jobs you are able to do from dwelling!
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Initially revealed October 3, 2022. Content material up to date October 2023.