| Service Companions
How did you hear in regards to the Come up® Platform?
I discovered about it from Fb however was utilizing one other platform prior, so I seemed into Come up, and found nothing however fantastic issues in regards to the Come up® Platform.
How lengthy have you ever been utilizing the Come up® Platform?
A few yr! I actually simply thought of it—and it’s loopy—it’ll be a yr in Could. Working from dwelling has been nice for me as a result of I used to be identified with RA. I simply couldn’t take the ache I had in my arms and ft anymore, which is why I seemed into working from dwelling.
The Come up® Platform has been extraordinarily useful to me as a result of I’ve been capable of assist my different half with obligations and never endure as badly as I used to be. It’s an amazing factor—and utilizing the Come up® Platform permits us to be enterprise house owners.
What do you want most in regards to the Come up® Platform?
The factor that I like most in regards to the Come up® Platform is that I’ve been capable of construct my very own enterprise and construct it at a tempo that I can deal with the place I’m not throwing an excessive amount of at myself whereas servicing.
It has been a course of this final yr and it’s nonetheless not totally underway. I’m within the technique of constructing tutorials for brand spanking new brokers who wouldn’t have expertise in customer support. I imagine that any brokers who present service on the Come up® Platform will profit from it. I’m additionally at present servicing the house enchancment provider consumer and am in certification for one more one.
What do you want most about servicing the house enchancment provider?
The truth that the hours are there, and I can do what I like doing: helping clients.
I’ve been capable of put my very own little contact on issues and contact the hearts of consumers that decision with out having to be nose to nose with them. The truth that I can nonetheless assist individuals whole-heartedly and know that they’re pleased and appreciative means a lot—as a result of we get clients who’ve issues about deliveries, and we are able to make it proper for them.
The truth that the shoppers have a constructive expertise with customer support—you understand, they get a dwell individual, and we get to assist them—is nice.
Why do you suppose you linked so nicely with dwelling enchancment provider?
I imply, the truth that I’ve been capable of assist individuals, which is what I like doing—and I’m similar to my father—I’ll exit of my approach to assist somebody.
I can nonetheless do this with my well being issues and realize it’s appreciated whereas I’m doing the proper factor for the shopper.
The truth that I can contact somebody’s life and present them that there are individuals who do care is fantastic.
How has your use of the Come up® Platform improved your life personally and professionally?
Effectively, my different half has gotten us two English Bulldogs. I can nonetheless be dwelling with them—on a regular basis—which has been very useful. They—moreover my children who’re my coronary heart and pleasure—are my life.
Has there been a time whereas servicing that you simply really feel you may have positively impacted somebody’s day or life by offering glorious customer support or help? Please inform us about it.
Completely! Throughout Christmas time, I had a buyer name about their bundle.
Their bundle was delivered, nevertheless it was positioned within the driveway. The client—not understanding it was within the driveway—ran it over.
It ended up being Christmas decorations that he needed to place outdoors for his children.
This single father was doing all the pieces he might to indicate his children all the pieces that Christmas was about, and to me, that could be very old- trend—similar to how I used to be raised, so I did all the pieces I might to repair the scenario and have these packages resent out to him the following day—and, you understand—assist him make his child’s Christmas!
It really makes me get teary-eyed as a result of it touched me in a approach that I by no means thought my coronary heart could possibly be touched.
Realizing I might assist a single father do what my father did for me simply touched me in methods you’ll by no means perceive.
The truth that I used to be capable of be part of that….
It’s one thing that might be with me for a lifetime.
Do you may have any recommendation for many who are new to utilizing the Come up® Platform?
Step outdoors of your consolation zone. It’s scary initially, however when you’re over the worry, it’s so useful! I additionally turned excellent pals with lots of the individuals I used to be at school with.
Is there the rest you prefer to others to know in regards to the Come up® Platform?
I imply, is there something to not love?
To have the ability to keep dwelling, for me to be with my canines—there are mother and father who could be dwelling with their children—that could be a fantastic factor! The Come up® Platform is giving individuals again alternatives they didn’t suppose they’d anymore, particularly after all the pieces that occurred through the pandemic. That is additionally the explanation I turned a Service Companion: to let individuals know that there are nonetheless alternatives on the market—and we simply occur to be very fortunate that we get to service Fortune 500 corporations! It’s additionally good to know that the Come up® Platform is desirous to know what’s going on with its Service Companions—and that provides me a very good feeling!
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