As digital work continues to develop in reputation, the demand for earn a living from home receptionists additionally continues to develop! In case you are inquisitive about distant receptionist jobs, this weblog publish will reply all of your questions!
We’ll cowl all the main points, together with day-to-day obligations, annual wage expectations, and the wanted tools. We’ve even included hiring corporations that recurrently have openings for distant receptionists.
What Obligations Does a Distant Receptionist Have?
The obligations of distant receptionists differ from firm to firm. Nevertheless, the first duties normally entail answering incoming cellphone calls, understanding the caller’s wants, directing these callers to the suitable particular person or division, and maintaining an in depth document of every interplay.
Along with answering a excessive quantity of incoming calls, some corporations might ask their distant receptionists to deal with administrative duties like scheduling conferences, dealing with e-mail correspondence, proofreading written supplies, and doing knowledge entry duties.
Receptionist roles are usually entry-level positions, and in the event you work for a bigger firm, there may be possible room for profession development. For instance, if working as an government assistant is what you need, being open about your profession objectives will assist your supervisor know the way they will finest enable you to transfer towards success inside the firm.
What Are the {Qualifications} for Distant Receptionist Jobs?
Distant receptionists play an important function in enterprise operations. Receptionists are normally the primary level of contact for shoppers, so it’s necessary that they make a superb first impression.
For those who get pleasure from speaking on the cellphone and interacting with others, listed below are the fundamental {qualifications} and expertise you’ll want for this line of labor:
Highschool diploma or GED
Prior customer support expertise is useful
Skill to work independently in a distant atmosphere
The flexibility to multitask as you’ll be answering and transferring calls, in addition to documenting interactions
The flexibility to remain calm and picked up below strain
Glorious written and verbal communication expertise
Quick and correct typing expertise and powerful consideration to element
Should be computer-savvy
Information of widespread software program applications
What Is the Common Wage for a Distant Receptionist?
Distant receptionist salaries differ tremendously relying on the place you reside, the dimensions of the corporate, and your expertise degree.
Based on ZipRecruiter, distant receptionists earn a median of $18 per hour.
Distant receptionist salaries have a tendency to extend with time, so in the event you stick it out at one firm and achieve expertise and seniority, your wage ought to improve accordingly.
Many corporations additionally present extra incomes alternatives, resembling performance-based bonuses, funds for referring certified hires, and sales-based incentives if a part of the job is qualifying gross sales leads over the cellphone.
It’s additionally price noting that specialised coaching, resembling within the medical or authorized fields, sometimes earns greater wages than working as a generalist.
What Tools Is Required for a Distant Receptionist Function?
Distant receptionist jobs normally require the next tools:
Laptop
Smartphone or landline
Headset
Excessive-speed web connection
Up-to-date laptop software program applications
A quiet, distraction-free dwelling workplace
What Tools Do Employers Present?
Most distant receptionists use specialised software program applications issued by the hiring firm to reply incoming calls. Some corporations might present your work tools (a pc, headset, and a month-to-month web stipend), whereas others don’t. You’ll even be educated on work-specific procedures, scripts, and call-handling directions. Most corporations checklist tools and web pace necessities on the job itemizing, so make sure you learn by means of these earlier than making use of for a place.
Many employers would require you to check your web bandwidth to make sure it may possibly help distant techniques and functions. Generally, it is advisable to use a hardwired web connection by means of an ethernet cable (wi-fi and satellite tv for pc connections are usually not allowed).
Who Hires Distant Receptionists?
Many corporations use distant receptionists, from small companies to giant companies, and people like legal professionals, entrepreneurs, and therapists.
The place to Apply for Distant Receptionist Jobs
In case your true calling is working as a distant receptionist, try these hiring corporations:
1. Reply Aide
Reply Aide hires digital customer support representatives from AL, FL, GA, KS, SC, TX, or VA. For these digital receptionist jobs, you’ll want a typing pace of a minimum of 40 WPM, sturdy communication expertise, and the flexibility to multitask. Reply Aide runs three hundred and sixty five days a yr, 24 hours a day, so you’ve got plenty of flexibility when it comes to your schedule. The beginning pay is $13-$16 per hour, and full-time positions include advantages.
2. AnswerFirst
AnswerFirst hires customer support professionals from the US to reply calls for his or her shoppers. Duties might embrace message or order taking, scheduling appointments, troubleshooting points, or relaying info. AnswerFirst is open 365/24/7, and so they rent for each full-time and part-time roles. For those who work 30 hours or extra per week, you’ll be eligible for advantages after six months of employment.
3. Again Workplace Betties
Again Workplace Betties hires authorized consumption specialists in Arizona, Texas, Nevada, Pennsylvania, and Florida to offer attorneys and authorized companies with cellphone and net chat providers. Again workplace Betties is just open Monday by means of Friday, in order that they don’t have night time or weekend hours out there. Full-time positions include many advantages, together with all of the tools it is advisable to do your job.
4. Gabbyville
Gabbyville hires US-based distant receptionists to deal with shopper calls, take messages, and e book appointments for quite a lot of companies and professionals.
5. PATLive
PATLive hires part-time digital receptionists from Texas and Georgia. Prior expertise as an administrative assistant, receptionist, entrance desk receptionist, or clerical function is required. The beginning pay charge is $13 per hour, and the corporate provides versatile scheduling because it’s open 24 hours a day.
6. ReceptionHQ
ReceptionHQ hires digital receptionists in the USA to offer customized service, name switch, and appointment-setting providers to their shoppers in quite a lot of industries. Their operations run 24/7, in order that they have numerous roles and schedules to fill.
7. Ruby Receptionists
Ruby Receptionists hires digital receptionists to offer phone providers to their shoppers. Ruby has each full- and part-time positions, versatile scheduling, and advantages for full-time employees. Positions are location-dependent, so it’s possible you’ll wish to bookmark their profession web page for brand new openings.
8. Smith.ai
Smith.ai hires digital receptionists and buyer engagement representatives to reply incoming cellphone calls for his or her shoppers. They rent receptionists from the US and Mexico. Whether or not you’re on the lookout for full-time or part-time work, Smith.ai can accommodate your wants and give you the flexibleness you need. Full-time positions include advantages.
Different Locations to Discover Digital Receptionist Jobs
For those who want extra choices for this distant occupation, try these employment companies and profession web sites for brand new openings.
9. Robert Half
Robert Half is a staffing company the place you’ll be able to seek for earn a living from home jobs. Simply kind within the place and click on the distant job solely button. Robert Half has momentary, everlasting, and contractor roles for US residents.
10. FlexJobs
FlexJobs is a paid on-line job board that caters to versatile work choices, resembling distant, part-time, hybrid, and freelance roles. The good factor about FlexJobs is that they vet all the jobs listed on their web site, so that you by no means have to fret about earn a living from home scams. They at the moment have a number of full-time and part-time distant receptionist positions listed on their web site.
11. LinkedIn
LinkedIn is a social media platform devoted to profession professionals. On LinkedIn, you’ll be able to seek for distant receptionist jobs and arrange job alerts to have new jobs despatched on to your inbox. Simply make sure you do your due diligence when looking for jobs on LinkedIn; there are plenty of pretend job listings that sneak by means of the cracks.
12. Upwork
Upwork is a web-based market for freelancers. Right here, yow will discover all kinds of call-related work, resembling customer support, chat help, and gross sales roles that you are able to do from dwelling. With Upwork, you’ll be able to bid on tasks or create a profile and watch for potential employers to contact you.
Professionals and Cons of Working From Dwelling as a Distant Receptionist
All jobs have professionals and cons, and digital receptionist jobs aren’t any totally different. Listed below are among the finest components of this distant place and among the not-so-great components.
Professionals:
It doesn’t require a university diploma
Good work for novices
Normally numerous flexibility when it comes to scheduling
Advantages are sometimes supplied for full-time employees
Many corporations rent for this occupation
Cons:
Low pay
You might have to work nights, weekends, or holidays
Telephone work may be traumatic
Remaining Ideas on Being a Digital Receptionist
What do you assume? Is working from dwelling as a digital receptionist best for you? Remember to weigh all the professionals and cons of this distant occupation earlier than making your determination. As you’ll be able to see, there are various corporations who would like to have you ever on their crew.
Do you get pleasure from speaking to folks on the cellphone? Here’s a huge checklist of distant customer support jobs.
Initially revealed January 24, 2022. This content material was up to date in March 2024.